The ‘Open Orders‘ screen shows all the tickets that are currently open.
Clicking orders in green will open the order. Orders started by other servers, in red, must be set to be able to open by other users in the Back Office.
From the ‘Open Orders’ screen, you can also start a new order by pressing ‘New’.
Start a New Order with Pre-Authorization
Start a New Order
You can also search through your open invoices. When you click ‘Search‘ the ‘Invoice List‘ window will open, and you can search by invoice number or customer name. Double-click any of the listed invoices, or highlight and hit ‘Select‘, to open the associated order screen.
For further reference, please refer POS Screen.